Former Disney Executive Creates NaviGATEtours Magic

Sydney Taylor, Staff Writer A former Disney executive spoke to Wingate University’s tour guides about effective customer service and the best practices for interacting with the public on Wednesday John Formica is the former manager of the Walt Disney World Resort.  He worked at Disney for over 20 years, learning the ins and outs ofContinue reading “Former Disney Executive Creates NaviGATEtours Magic”